FOR CUSTOMERS AND VISITORS TO OUR SITE

We may collect and process the following data about you:

• Information you give us.

You may give us information about you by filling in forms on Our Website, on our booking tool, or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use Our Website, subscribe to our service, use Our Booking Services, when you report a problem with Our Website or contact us for any other reason. This may include your name, date of birth, gender, address of where the Massage will be provided, email address, phone number and payment card information. It will also include any further information that you provide in relation to your booking.

• Information we collect about you.

With regard to each of your visits to Our Website or use of our booking tool,  we may automatically collect the following information:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet; your login information; browser type, version, country and language; time zone setting; browser plug-in types and versions; operating system and platform;
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from Our Site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
• Device information

Each time you use Our Website we may also collect information about your device. This may include information on the type of mobile device that you are using and its unique device identifier (for example, the IMEI number, the device’s mobile phone number, the MAC address of the device’s wireless network interface or push ID), the mobile operating system that you are using and mobile network information.

DISCLOSURE OF YOUR INFORMATION

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) that may not have similar data protection laws. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, for example, the provision of support services of the processing of your payment details. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to adequately ensure that your data is treated securely and in accordance with this Policy.

SECURITY

We use appropriate technical and organisational safeguards to protect your data. However you should be aware that the transmission of information via the internet is not completely secure. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

Access to Information and other rights – you have the right to ask to see the information which Massages Hull holds about you and why. If you want to see the information we hold about you then you must ask for the information in writing and give your full name and address. You should send your request to the below contact details.

Where it is appropriate for Massages Hull to respond directly to requests for access to personal data, we aim to comply as quickly as possible. We will ensure that we deal with requests within 40 days of receipt unless there is a reason for delay that is justifiable under the Data Protection Act.

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.